Refund policy

We work to ensure our customers are satisfied with their purchases. If you are unhappy with your purchase, we’ll be happy to return or exchange the product within 7 days of receiving your purchase for a full refund, an exchange, or store credit.

To make a return:

• Items must be unused/unworn

• Items must not be damaged or show signs of wear

• You must have a receipt or other proof of purchase

Please note that we cannot accept returns or exchanges of clearance or sale items. 

To return a product, email nextyear@bitterfan.com. We will provide you with the address to send your merchandise. We will send a confirmation email once we have received your returned item(s). Customers are responsible for all shipping costs. 

For customer support or additional questions, you can contact us at nextyear@bitterfan.com.